Recently I was reading a Leadership communication forum and agreed so much with what was said I wanted to expand on it in my blog today. The subject of the forum concerned the difference between communication and connecting. The question was asked, “Do you communicate or do you connect?” In the realm of Leadership this is a crucial question! If all you are doing is communicating and not connecting with the Team, you may as well save your breath!
The key to Leadership is relationship and you can’t have a relationship without connecting with your Team. So much of a person’s communication is lost by how they deliver the message they are trying to get across. Too often we put little thought into how we say something while putting a great deal of thought into what we are saying. I would venture a guess that the rapid development of technology has some to do with this issue. We are living in a world of ‘super connectedness’. We “connect” via mobile phone, Facebook, Twitter, e-mail, Skype. However, I find it that we have many ways and means of communicating, but we are often never truly connecting.
Connecting is more than just communicating. Communicating is getting a message across. Connecting is how you get the message across. Connecting means that you care for and take an interest in the person you are communicating with right now. It has been said that if we would do more connecting, we would have less correcting to do! The more we connect to people, the better our chances of influencing them and making a positive difference in their and our outcomes.
Technology has made it easy to no longer have face to face communication. It is commonplace to see and hear misunderstandings because of a lack of connecting with a person in a face to face, or at least on the phone, complete conversation. When a Leader has a message to communicate he/she must take into to consideration that communication styles of the people they are trying to reach. The best way for this to happen is through an Extended DISC process for all involved. (PLEASE CONTACT ME FOR MORE INFO ON THIS WORKPLACE REVOLUTIONIZING TOOL!!) If you don’t take into consideration those who will hear the message and how they receive that message, half to two-thirds of your impact is lost!
Next time you have a message to communicate, think first about how you are going to connect to the people that need to hear your message. If you start there, your success rate with your communication will sky-rocket!! Remember: People may hear the words you say, but what they will remember much better is the attitude you displayed while saying those words.
Until next time, care enough to connect, don’t just communicate!